Refund policy
At Go Smooth, we aim to provide the best beauty & skincare products. Customer satisfaction is our priority.
Returns
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We accept returns only if the product is damaged, defective, or incorrect.
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Return request must be raised within 48 hours of delivery.
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Product must be unused, unopened, and in original packaging.
- Return the product within 14 working days
Non-Returnable Items
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Used or opened products
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Products damaged due to customer handling
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Hygiene & personal care items (for safety reasons)
Refunds
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Once the returned product is received and inspected, refunds will be processed within 5–7 business days.
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Refunds will be credited to the original payment method.
📧 For return requests, contact us at: support@gosmooth.in
